Terms & Agreement

Effective Date: April 17, 2025

Please read these terms and conditions of use ("Terms") carefully before accessing or using www.belayguidance.com (the "Website") or The Belay Library app (the "App"). By accessing or using the Website or App, you (the user) agree to be bound by these Terms. If you do not agree to these Terms, you are not authorized to use the Website or App.

1. Website and App Materials

The information contained on our Website and App, including written materials, video and audio recordings, interactive features, quizzes, surveys, and analytical results, are for educational and entertainment purposes only (the "Materials"). The Materials are not meant for, and you shall not use them for, diagnosing or treating any mental, physical, or behavioral condition. Neither Belay Guidance Company, the Website, nor the App provide medical services of a therapist, psychologist, coach, counselor, medical doctor, or other mental health professional of any kind.

2. Crisis Hotline

If you have now or later develop a mental health condition, please contact a licensed professional. If you are in crisis or have an emergency of any kind, please call 911, or the Suicide Crisis Hotline at 988.

3. Intellectual Property

All content on the Website and App, including text, graphics, logos, images, audio clips, videos, digital downloads, quizzes, and surveys, and software, is owned by or licensed to Belay Guidance Company and is protected by international copyright, trademark, or other intellectual property laws. You agree not to disclose, distribute, or disseminate any content to a third party except as expressly permitted under these Terms. You may not copy, download, or save any Materials, except as expressly permitted under these Terms, or with prior written consent of Belay Guidance Company.

4. Use of the Website and App

You may use the Website and App for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website or App in any way that violates any applicable law or regulation.
  • Attempt to gain unauthorized access to any part of the Website or App.
  • Transmit viruses, malware, or other harmful code through the Website or App.
  • Engage in conduct that disrupts or interferes with the functioning of the Website or App.
  • Use any data mining, robots, or similar data gatherings and extraction methods on the Website or App.
  • Share your subscription credentials with others or allow others to access subscription content through your account.
  • Access the Website or App unless you meet the requirements listed in the sign up area.

5. Subscription Services

5.1 Subscription Terms

The App offers subscription-based services ("Subscription") that provide access to premium content and features. By purchasing a Subscription, you agree to the following terms:

5.2 Billing and Payment

  • Payment for Subscriptions must be made using an approved payment method through our payment processor (e.g. Stripe or similar).
  • Subscription fees are billed in advance on a recurring basis (monthly for monthly subscriptions or annually for those who select the annual discount pricing).
  • You authorize us to charge your chosen payment method for the Subscription fees.
  • Prices for Subscriptions are subject to change upon 30 days' notice. Such notice may be provided by email to the address associated with your account or by posting on the Website or App, provided, however, an increase in Subscription Price will not take effect until the end of your then current Subscription.

5.3 Automatic Renewal

Your Subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the end of the current billing period. Instructions for canceling your Subscription can be found in your account settings or by contacting customer support.

5.4 Refund Policy

  • Subscriptions will be charged on a monthly basis for those who opt for a monthly subscription and annually for those who opt for the annual discount pricing.
  • No refunds or credits will be issued for partial Subscription periods or unused portions of Subscriptions.
  • All sales are final except as required by applicable law.

6. User Accounts

6.1 Account Creation

  • To access certain features of the Website or App, including Subscription services, you must meet the requirements and create an account.
  • You agree to provide accurate, current, and complete information during the registration process.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

6.2 Account Termination

  • We reserve the right to suspend or terminate your account if you violate these Terms.
  • Upon termination for a violation of these Terms, your right to access subscription content will cease immediately.

7. Disclaimer of Warranties

The Website and App are provided on an "as is" and "as available" basis without any warranties, express or implied. Belay Guidance Company makes no representations or warranties regarding the accuracy, completeness, or reliability of the content on the Website, Materials or App. Your use of the Website, Materials and App is at your own risk.

8. Limitation of Liability

You agree that to the fullest extent permitted by law, Belay Guidance Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damage arising out of or in connection with your use of the Website, Materials or App or the content provided herein. You hereby waive or release any claim you have or may have regarding the use of the Website, Materials or App.

9. Changes to Terms

Belay Guidance Company reserves the right to modify these Terms at any time, effective as of the date the revised Terms are first posted to the Website or App. It is your responsibility to review these Terms periodically for changes. Your continued use of the Website or App after any modifications indicates your acceptance of updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to any conflict of law principles. Any legal action arising out of or relating to these Terms or your use of the Website or App shall be brought in the state or federal courts located within the State of Georgia and you consent to the exclusive jurisdiction of such courts.

11. Contact Information

If you have any questions about these Terms, please contact us at info@belayguidance.com.